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Looofa.com Privacy Policy

EAC Xpress I.T. Ltd trading as Looofa is committed to protecting the privacy of our customers. We are registered under the Data Protection Act registration number Z8397858. This policy explains how we use and protect the information that you provide us with.


When you become a member of www.Looofa you provide us with information including your name, firm, address, telephone number, credit card number and expiry date. We ask for this information so that we can create your online account and deal with the instructions you give us.

Your credit card details are stored in an encrypted and secure database that is not accessible by any staff members. These securely stored details are used by our automated systems to renew your existing or purchase new services.
All payments are processed remotely by a banking institution of our nomination.

We may also monitor website usage on a statistical basis to enable us to develop www.Looofa.com and the services we provide. These statistics may be passed onto external third parties but will not include any information that could be used to identify any individuals.

From time to time we or our agents may contact you by post or e-mail to ask you for your feedback and comments on our services.

We may use the information we collect from you to occasionally provide you with information about special features or changes to our website or of other services or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail containing your details and username to support@looofa.com.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to support@looofa.com.

If any of the information that you have provided to Looofa changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to support@Looofa.com or by sending a letter to Looofa, Suite 40 Cariocca Business Park, 2 Sawley Road, Manchester, M40 8BB.


Cookies are small files stored by your browser on your computers hard drive. They will make it easier for you to access and use our site. We may use cookies to track users on our site but this statistical information will only be used for the improvement of our site. You may set your browser to disable cookies and firewalls set up on your network may prevent the use of browser cookies.


The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

The server that provides the services offered by Looofa runs on a Linux operating system which is continually monitored and all available security maintenance is carried out as and when required. The server is physically housed in high security premises. Access to the server is only provided to authorised personal via security ID badges, which are monitored onsite by video surveillance and 24 hour security personnel. Electronic access to the server is restricted at IP level by a firewall. All unnecessary TCP/IP ports are closed to public access except those necessary for the operation of the website and communications to various service providers.

The TCP/IP ports that are necessary for the operation of the system are 80 (HTTP), 443 (HTTPS), 21 (FTP), 110 (POP3), 143 (IMAP) and 25 (SMTP).

The internal procedures of Looofa cover the confidential storage, access and disclosure of your information.


If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners.


By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website. It is your responsibility to check this policy on a regular basis. We will also e-mail you should we make any changes to the information we gather or the processes we apply to it so that you may consent to our use of your information in that way.


We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comment